Frequently Asked Questions

Why is my order taking so long to ship?

Everything is sold out, how can I place an order?

Help! The patina on my wok is messed up!!!

Carbon Steel Pan Care

Do you accept returns or exchanges?

Can I cancel my order?

How do I care for my garden tools, fireplace tools, and hooks?

Will these products last? Can they rust?

Do you wholesale or sell retail?

Can we visit your blacksmith shop?

Do you sell gift cards?